77aca's Privacy Policy
Your personal information and digital security are our highest priority — learn how 77aca collects, stores, and protects your data.
Introduction & General Information
This Privacy Policy ("Policy") describes how personal information of users of the 77aca platform and its related services ("Services") is collected, used, stored, and disclosed. By visiting the 77aca website or creating an account, you are considered to have agreed to all the terms of this Policy.
We respect the privacy of all users in Bangladesh. Your information is never sold to third parties and is never shared with advertisers without authorization. All your transactions and personal information are kept fully secure through SSL encryption technology.
What Information We Collect
77aca collects user information in various ways. Below is a detailed description of what types of information are collected and why.
Identity Information
- Full name
- Date of birth (for age verification)
- National ID number (where applicable)
- Username and password
Contact Information
- Email address
- Mobile number
- Current address (as part of the KYC process)
Financial Information
- bKash, Nagad, or Rocket mobile number
- Transaction history
- Deposit and withdrawal records
Usage Information
- Game play history
- Betting activity
- Session duration and frequency
Technical Information
- IP address
- Browser and device type
- Cookies and session data
- Log files
Communication Records
- Live chat messages
- Support email contents
- Complaint and inquiry records
Use of Collected Information
77aca uses collected information only for specific and legitimate purposes. Each purpose is described in detail below:
- Account Management: Completing registration, identity verification (KYC), and ensuring account security.
- Payment Processing: Securely accepting deposits and processing withdrawals via bKash, Nagad, and Rocket.
- Service Improvement: Analyzing user preferences to improve the quality and functionality of the platform.
- Customer Support: Providing fast resolution of issues via 24/7 live chat and email.
- Fraud Prevention: Identifying suspicious activity and maintaining platform security.
- Legal Compliance: Maintaining records necessary to comply with applicable laws and regulations.
- Responsible Gaming: Identifying excessive gaming patterns and taking protective measures for users.
- Service Communications: Sending important policy updates, security alerts, or account-related notifications.
Information Sharing & Disclosure
77aca does not sell or rent users' personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Minimum necessary information may be shared with trusted third parties for payment processing, IT infrastructure, security verification, and customer support services. These partners are required to use information only in accordance with 77aca's instructions and are bound by confidentiality agreements.
4.2 Legal Obligations
Information may be provided to relevant authorities upon receipt of a legal order from a court or competent authority, or to assist in the investigation of fraud or criminal activity.
4.3 Business Restructuring
User information may be transferred in the event of a merger, acquisition, or business restructuring. In such cases, the new entity will be required to comply with the terms of this Privacy Policy.
Cookies & Tracking Technologies
The 77aca website uses various types of cookies and similar technologies. Cookies are small text files stored in your browser that improve your experience on subsequent visits.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, perform security verification, and process payments. Disabling these cookies may prevent the site from functioning properly.
Functional Cookies
Used to remember user preferences — such as language settings or the list of recently played games. These cookies make your overall experience more personalized.
Analytical Cookies
Used to analyze site traffic and understand user behavior. This information helps improve the platform. No personally identifiable information is included.
Cookie Controls
You can disable non-essential cookies at any time by changing your browser settings. However, this may limit the functionality of some services.
Data Security Measures
77aca has implemented the highest technical and procedural measures to protect your personal information. Our security framework is built on the key pillars described below:
SSL Encryption
All data transmissions are protected by SSL/TLS encryption technology, which safeguards your information from unauthorized access during transmission.
Access Controls
Only authorized personnel can access information necessary for their specific responsibilities. All access is monitored and logged.
Security Monitoring
Our systems are monitored 24/7. Any suspicious activity is automatically detected and immediate action is taken.
Data Retention Period
77aca retains your information only for as long as necessary. The following factors are considered when determining the retention period:
- Active Accounts: All necessary information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, some information may be retained for a defined period for legal, regulatory, or dispute resolution purposes.
- Financial Records: Transaction information is retained for the period required to meet legal obligations.
- Cookies & Log Data: Technical data is generally deleted automatically after a set period following collection.
Your Rights & Controls
As a registered user of 77aca, you have the following rights regarding your personal information:
Right to Access
You may request at any time to know what information 77aca holds about you and to receive a copy of that information.
Right to Rectification
If any information stored in your account is incorrect or outdated, you may request that it be corrected.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object
You may object to certain types of data processing, particularly in relation to marketing communications.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
Protection of Minors
77aca is for individuals aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age is verified during the registration process.
If we become aware that we have inadvertently collected information from a minor, that account and all associated information will be deleted immediately. If you believe a minor is using our platform, please contact us.
Policy Changes & Updates
77aca reserves the right to modify or update this Privacy Policy as needed. If significant changes are made to the Policy:
- A notice will be published on the website.
- Registered users may be notified by email.
- Reasonable notice will be given before the update takes effect.
- Continued use of the platform after changes are made will be considered acceptance of the new policy.
We recommend that you review this page regularly to stay informed about the latest changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team will review your matter with the attention it deserves.
Live Chat
Speak directly with our team through 24/7 live chat support. Support is available in both Bengali and English.
Email Support
You can send detailed privacy-related inquiries or requests to delete your information by email.
Your privacy rights are very important to us. 77aca is always committed to protecting your information.